Member Referral Coordination
Referral scheduling platform finds, books, and tracks referral appointments across a disparate provider network, accelerating your plans ability to close gaps in care.
Improve quality scores
More bookings and better show rates mean better quality scores
Reduce overall medical costs
When care gaps are closed, ED visits and hospitalizations decrease, which reduces the cost of care
Eliminate three-way calls
Book appointments with providers without having to call them
Guide members to the right provider
Customizable decision support questions enable accurate scheduling for complex scenarios and specialists
Reduce the time it takes to schedule
Guided search helps referral coordinators find the right provider in less time
MyHealthDirect allows us to work very closely with our provider groups, while at the same time improving their performance for the benefit of our members.
Dr. Roy Beveridge, Chief Medical Officer, Humana
From Our Blog