MyHealthDirect Reveals How Smart Technology Reduces Patient Readmissions

Hosted on Microsoft Azure, MyHealthDirect to Discuss How Safe and Secure Referral and Scheduling Advancements are Improving Patient Outcomes and Minimizing Readmissions

MyHealthDirect, the Nashville based, healthcare technology and services firm that provides referral management and online scheduling solutions in more than 28 states, today announced an updated model for increasing referral completion rates to over 90%. To help medical groups, health systems and health plans reduce patient readmission rates, MyHealthDirect’s latest scheduling technology, deployed on Microsoft Azure, creates a vital link between hospitals and provider offices to ease the process of scheduling follow-up visits. This link helps ensure that referral appointments are completed, giving patients better outcomes and making them less likely to be readmitted to the hospital.

Working in partnership with some of the nation’s largest health systems and health plans, MyHealthDirect’s referral and scheduling solutions are helping ensure high-quality care coordination that has a direct impact on lowering readmission rates. This technology:

  • Coordinates care between hospitals and provider offices running disparate systems.
  • Matches patients with the right providers and enables discharge staff to schedule follow-up appointments in just a few minutes.
  • Enables payers and health systems to monitor referral patterns and completion rates with sophisticated analytics.

“MyHealthDirect has advanced a technology that solves problems with coordinating care. By using the Microsoft Azure cloud platform, our HITRUST certified solution improves the patient’s journey at multiple steps ensuring better outcomes and experiences,” said Tom Cox, CEO at MyHealthDirect.

At HIMSS16, MyHealthDirect will present a case study on how referral management and scheduling drives significant readmission reductions. Findings will reveal how this technology has simultaneously resulted in improved patient outcomes, boosted patient satisfaction scores, lowered CMS penalties, improved financial metrics and created greater efficiency for a leading health system.

To support this solution, MyHealthDirect has selected Azure, an enterprise-grade cloud platform with global reach and reliability. Combining MyHealthDirect’s smart technology designed to meet the needs and complexity of the healthcare industry with the dependability of Azure provides a unique advantage for customers.

“We support MyHealthDirect’s mission to simplify healthcare and are pleased they continue to grow utilizing the Microsoft Azure platform,” said Laura Wallace, vice president, Health & Life Sciences, Microsoft.

To find MyHealthDirect at HIMSS, visit booth #3832, or learn more about referral management and scheduling solutions here. (


About MyHealthDirect
MyHealthDirect connects patients with the right provider, at the right time, from anywhere. As the leader in consumer healthcare access, MyHealthDirect makes it easy for consumers to interact with the healthcare system. By providing online scheduling systems, referral management tools and enterprise analytics, MyHealthDirect improves healthcare access in over 28 states with partnerships with the nation’s largest health systems, providers and payers. Founded in 2005, MyHealthDirect is (HIPAA) HITRUST certified and is headquartered in Nashville, TN. For more information, visit