MyHealthDirect Achieves HITRUST CSF Certification to Meet Key Healthcare Security and Privacy Regulations

Receipt of certification status for the second time reflects company’s continued commitment to secure patient access

Nashville, TN – May 4, 2016– MyHealthDirect announced today that the company has achieved HITRUST CSF Certification for a second time. Following an extensive assessment, HITRUST certification ensures technology organizations meet key security, privacy and regulatory guidelines. In 2014, MyHealthDirect became one of the first patient access solutions organizations to mark this achievement. As more healthcare companies and consumers leverage technology to improve their access to care, protecting and securing sensitive private healthcare information has become paramount. MyHealthDirect’s HITRUST certification reflects the company’s dedication to providing secure patient information with solutions that currently enable access to more than 30 million consumers.

Healthcare providers are under great pressure to meet complex compliance requirements that include technical and process elements such as HIPPA, NIST, ISO and COBIT. According to HIPAA Journal, 2015 was the worst year ever for data breaches; perhaps best illustrated by the US Office for Civil Rights’ report that reveals data breaches in healthcare totaled over 112 million records in 2015. For many healthcare systems, HITRUST CSF certification has become a clear requirement for Business Associate partnerships to mitigate risk in third-party privacy, security and compliance.

“MyHealthDirect pursued and received HITRUST certification two years ago because we thought it was the right thing to do. We now see it as an absolute necessity,” said Scott Papador, MyHealthDirect CIO. “Our recertification demonstrates our ongoing commitment to providing a secure environment for patients and providers to access and interact with the healthcare system. Security has become more critical than ever.”

Since its previous certification in 2014, MyHealthDirect has grown extensively both as a business and in the company’s reach to thousands of new patients, payors and providers. This growth required new system developments, updates and four levels of certification confirmed by a HITRUST certified assessor and security professional.

“Two years ago, MyHealthDirect was one of the first patient access solutions organizations to achieve HITRUST CSF certification, and with this re-certification, MyHealthDirect continues to distinguish itself as a system that people can count on to keep their information safe,” said Ken Vander Wal, Chief Compliance Officer, HITRUST.

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About MyHealthDirect

MyHealthDirect is the leader in consumer healthcare access solutions, making it easy for consumers to interact with the healthcare system. MyHealthDirect solutions are improving access for over 30 million consumers in partnership with some of the nation’s largest health systems, providers and payors. By providing online scheduling systems, referral management tools and event-driven analytics, MyHealthDirect connects patients with the right provider, at the right time, from anywhere. Founded in 2005, MyHealthDirect is (HIPAA) HITRUST certified and is headquartered in Nashville, TN. For more information, visit