How Can Online Appointment Scheduling Help Clinically Integrated Networks?

Clinically Integrated Networks (CINs) exist to improve quality of care while controlling costs.

With the transition to value-based care, CINs help primary and specialty care physicians streamline care delivery, banding together to increase the value of their services. This advantage, however, depends on a simple assumption: that patients stay in network.

It is harder than it sounds, and as the AHA notes, true clinical integration depends on “the coordination of patient care across conditions, providers, settings, and time in order to achieve care that is safe, timely, efficient, equitable and patient-focused.”

How do CINs ensure that patients stay in network?

There are several possible answers, but the single most comprehensive one is a centralized scheduling system.

Online appointment scheduling empowers CINs with a simple way for patients to easily access care, confirm visits and follow-through on recommendations. The point is to consistently guide and refer them to qualified in-network physicians and specialists.

With a cross-platform application, CINs can incorporate instant scheduling for visits and referrals into any system. Offering patients an easy route to book their first visit gets them in the door. Instantly scheduling their referral or follow-up appointment at their first visit ensures they stay in network for subsequent visits.

4 benefits of online appointment scheduling for CINs:

  • Better quality care and happier patients
  • Lowered costs and deeper collaboration among network providers
  • Decreased outward migration – keep referrals in the family
  • Better efficiency for higher profits

Proactive patient engagement keeps patients in the family instead of outward migration to a different provider. Empowering CINs to function as a centralized network enables access to care across providers and drives better health and business outcomes for all.

To learn more about the effect that online scheduling is having on patient access, download our free guide, Redefining Patient Access.

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