Connect the Docs: Scheduling Across Disparate Systems

Most healthcare organizations manage thousands of appointments every day. But because providers often schedule with their own system, the process can be deeply fragmented. The sharing of basic data is overly complicated, and often results in a loss of efficiency, transparency, and continuity.

For example, referring doctors rarely have insight into the activity of a referral: Did the patient attend the appointment? What was the outcome? Was the care completed?

With increased financial pressure to ensure patients follow-through on the care they need, doctors need full visibility across the continuum. An open channel of collaboration between doctors is needed to make this happen. But is it possible to connect providers across disparate systems?

Put simply, yes. But the solution must move beyond the current closed-system model and instead enable a cross-platform and cross-application environment. Deploying a simple scheduling module, however, is not enough. To meet the needs of a modern healthcare enterprise, the solution must feature a robust suite of referral management capabilities, including:

  • The ability to quickly develop and rollout end-to-end workflows with more reliability than closed scheduling tools.
  • A method to reach a single point of scheduling (centralized view) that easily integrates multiple workflows
  • A process that gives operators the ability to communicate and manage appointments across multiple systems

To learn more how MyHealthDirect’s referral management and enterprise scheduling can connect doctors across networks, see Convenience Drives Change.